Collection Specialist

Posted: Aug 26, 2020 Closes: Sep 26, 2020
Jupiter, FL Competitive plus Great Benefits
Permanent & Full-time G4S/TP/710250/196710

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for a Collections Specialist. As a Collections Specialist, you will analyze DSO, identify customers with outstanding balances, and implement action plans to collect “past term” monies owed. The Collections Specialist will liaise with Cash app team to ensure the accurate recording of collections against customer invoices. Other duties include fielding internal and external service requests from G4S field offices and customers, and providing support in document and reporting retrieval.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Specific Duties and Essential Functions

  • Determine specific customer action plans to collect past term monies owed
  • Research and post payments requiring additional information in a timely manner
  • Liaise with internal Shared Service stakeholders and G4S businesses to investigate and apply unidentified payments, credits, and misposted items
  • Create reports upon request
  • Provide information to internal and external customers upon request
  • Liaise with Cash Application team to ensure accurate customer payments


Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent

Type and Length of Specific Experience Required

  • Minimum of 2 years of work experience in Cash Collections in a centralized finance environment
  • Work experience demonstrating knowledge of billing, receivables, and collections processes
  • Work experience demonstrating system knowledge of large ERP Accounts Receivable and Treasury environments (e.g. Oracle, SAP, PeopleSoft, JD Edwards, etc.)
  • Work experience demonstrating ability to manage a high volume of transactional work

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; minimal to no exposure to extreme temperatures is expected

Major activity:        Working on PC while sitting; telephone use

Physical efforts to carry out job duties:  Limited, to include some standing, bending, limited stretching, and reaching.


EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices


G4S

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